Effective Date: This Privacy Policy is effective as of May 1, 2023.
1. Introduction: BuiltCold (hereinafter referred to as "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we handle and protect your personal data when you interact with us.
2. Data Collection: We collect the following personal data from you: your name, email address, and company name. We collect this data directly from you when you sign up for our service.
3. Data Usage: We use your personal data for several purposes such as managing account access, providing and enhancing our services, communicating with you, and improving our offerings. We may also use your data for any other purpose related to the operation of our business and as otherwise permitted by law.
4. Data Sharing: We value your privacy and do not share your personal data with any third-party entities, unless required by law or in the event of a business transfer (such as a sale, merger, or acquisition).
5. Data Storage and Security: Your personal data is stored in secure, encrypted form on cloud-based servers located within the United States. We have implemented industry-standard security measures to protect your personal data from unauthorized access, use, alteration, or disclosure.
6. User Rights: If you are a resident of the European Union or California, you have the right to access the personal data we hold about you, to port it to a new service, and to ask that your personal data be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
7. Cookies/Tracking Technologies: We do not use cookies or similar tracking technologies.
8. Children’s Privacy: We do not knowingly collect or solicit personal data from anyone under the age of 13. If you are under 13, please do not attempt to register for the Services or send any personal data about yourself to us.
9. International Data Transfers: We do not transfer personal data internationally.
10. Changes to Privacy Policy: We may update this Privacy Policy from time to time to reflect changes to our data practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will notify you by email or through a notification on our service, as required by law.
11. Third Party Links: Our service may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
12. Contact Information: If you have any questions about this Privacy Policy, or if you would like to request to access, correct, or erase your personal data, you can contact us at accounts@builtcold.com.
13. Complaints: If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint. However, you can also contact the relevant Data Protection Authority.